STORE POLICY
Shipping & Cancellation
Hogar opens for free shipping in India for all orders above Rs. 900. The shipping charges of Rs.100 for the below orders of Rs.900.
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Once your order is shipped, there will be a tracking link to your order to your given inbox or the given contact number.
Domestic transit time
Generally, Domestic shipments take only 5-6 business days to deliver. This may vary accordingly with the courier services in your area.
International transit time
Currently international shipments are not available .
Change of Delivery Address
We can assist you with changing the delivery address at any time before the order has been dispatched.
Items out of stock
If any item you order has been out of stock, we will wait for the item to get restocked before dispatching it. Existing items will be reserved for delivery while we wait for other items.
Tracking
After the dispatch, you will receive a tracking link from which you will be able to track your order based on the updates done by the shipping provider. We request you to wait for 24hrs for the status of your shipment to get updated.
Cancellation:
In case a cancellation request comes up on a later date when the order is already out for delivery; the order will not be deemed as cancelled.
Cancellation Fee:
We don’t charge any extra amount for cancellation. However, it is highly advisable to only cancel the order within the above-mentioned ‘cancellation duration’. If multiple instances of cancellation on a later date are recorded by an account, there are chances that your account will be marked as unserviceable for any future references.
Refund policies:
Damaged Products and Replacement:
If there are issues over damaged products, don't worry,
Drop your mail @ sales@hogarhom.com or be in touch with our support team to place a replacement request or a refund request. For all pre-paid orders, you can expect a refund of the cancelled order to be processed within 3-15 bank days.
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Also, please make sure that the returned product is well packed to avoid any damages in transit. The product should be returned in its original state for the refund/code to get processed within one day.
PAYMENT METHODS
Razor pay
UPI
Google Pay